Service Standards
TCPD SERVICE STANDARDS
 
SERVICE TIME FRAME
Development Application  
• Process development/building applications for further consideration by the statutory Planning Committee Within two (2) weeks of receipt of application
• Assessment of application by the Technical Sub-Committee, visit to site and presentation of recommendations to the Statutory Planning Committee Within one (1) month of receipt of application
• Organize a meeting of the Statutory Planning Committee to consider development applications Nine (9) working days of Technical Sub-Committee meeting
• Submission of the approved plans by the Statutory Planning Committee to the Works Department Five (5) working days of approval for the issue of building permit
• Communicate to applicants the reasons for all deferred, queried and/or rejected applications Five (5) working days
• Prepare building permits for collection by clients Three (3) months after submission of development application.
Planning Scheme/Local Plan/Settlement Layout  
• Discussion of the draft plan
One (1) working day
• Discussion of the second draft plan by the Technical Sub-committee
Within two (2) weeks
• Submission of the second draft plan for consideration by the Statutory Planning Committee Within two (2) weeks
• Publication of the final draft plan for public comments
Within two (2) weeks
• Final approval and signing of the plan by the District Chief Executive and the Secretary to the Statutory Planning Committee
Within two (2) weeks
• Prepare approved plans for collection by clients Within two (2) months after submission of application

Note: These service standards can be met only if clients meet all necessary requirements before submission of applications for development and building permits.